SELLING ON AUCTIBID
Who can sell on Auctibid?
On Auctibid, both individuals acting in a professional capacity and legal entities registered on the platform can sell. Sellers must either own the auctioned assets or be expressly authorized to sell them, whether by the owner, legal mandate, or judicial decision.
How can I become a seller?
To become a seller on Auctibid, you must be registered on the platform as a legal entity or a self-employed professional. You must be over 18 and have the legal capacity to act. When completing and submitting the registration form on behalf of a legal entity, you must guarantee that you have the authority to bind that entity.
What types of sales are available on Auctibid?
The platform supports various sales modalities, including Business to Business (B2B), Business to Consumer (B2C), judicial sales, and, in exceptional cases, Consumer to Business/Consumer (C2B/C), always subject to Auctibid's prior approval.
What can be sold in auctions?
A wide range of tangible and intangible assets can be auctioned on Auctibid. This includes movable and immovable property—everything from antiques and industrial machinery to cars, real estate, land, as well as rights and other non-physical assets of value.
How can I sell a lot?
To sell a lot on Auctibid, follow these steps:
* Make sure you are registered as a seller on the platform.
* Log in and go to “My Panel” > “+Create New Lot”.
* Fill in the lot details, including item name, short description (max 250 characters), detailed description, quality photos, and any other relevant information or documents.
* Choose between online auction only or also direct sale using the “Buy Now!” option.
* Select the type of award (definitive or temporary) and other sale conditions such as inspection days, logistics, and reserve price negotiation.
* Set the starting price, estimated value, and optionally, the reserve price (with or without negotiation and an optional negotiation limit).
* If you have similar or recurring items, use the lot cloning feature.
* Auctibid will review your lot before publication. Once approved and the Sales Services Contract is signed, it will go live.
* During the auction, you can follow the bids in real-time and prepare for finalizing the sale once there’s a winner or someone buys it directly.
Make sure to review the General Terms and the Sales Services Contract to understand your obligations as a seller.
What is Auctibid's role in the sale of my lot?
Auctibid acts as an intermediary and online auction organizer, facilitating the sale between sellers and buyers. The platform approves lots, organizes and manages auctions, oversees bidding, and awards the auctioned assets. By signing the Sales Services Contract and providing full asset details, the seller authorizes Auctibid to carry out the sale under predefined conditions.
What does sales exclusivity mean on Auctibid?
Sales exclusivity means that from the moment a seller requests the platform to sell their assets until the sale is completed, they commit not to sell those assets outside of Auctibid or without its direct involvement.
If the seller sells the item outside www.auctibid.com after signing the Sales Services Contract and before the auction ends, without properly withdrawing it as per the General Terms, they must compensate the platform.
What responsibilities do I have as a seller on Auctibid?
As a seller on Auctibid, you must:
* Provide complete, truthful, and up-to-date information about the lots, including descriptions, photos/videos, and relevant documentation.
* Ensure the assets are free of liens or encumbrances or that you are duly authorized to sell them.
* Cooperate with Auctibid to promote and sell the lots within the agreed terms.
* Comply with applicable laws and regulations for the assets being auctioned.
* Offer competitive starting and estimated prices and accept appraisals if required.
* Pay the required guarantee deposit if applicable.
* Refrain from bidding on your own assets.
* Allow and facilitate asset inspections.
* Accept or reject offers below the reserve price within 24 hours.
* Finalize the sale and deliver the item after full payment.
* Pay any applicable commission and reimburse expenses incurred by Auctibid.
Note: Auctibid, as an intermediary, is not responsible for the buyer’s non-payment or for the seller’s breach of the General Terms or any other agreements.
What information do I need to upload a lot?
To upload a lot to Auctibid, you must provide:
* Item name and category.
* Physical location (street, number, city, country, postal code).
* Sale conditions: sale type, award type, Buy Now availability.
* Starting price, estimated value, and optional reserve price.
* Available inspection days and hours.
* Delivery/collection details.
* Detailed description including condition, defects, technical specs, dimensions, materials, performance standards, etc.
* High-quality images of the lot.
* Supporting documents: legal certificates, compliance declarations, technical sheets, user manuals, safety data sheets (SDS), etc.
This information is essential to ensure buyers understand what they’re bidding on and meets Auctibid’s transparency standards.
Managing multiple lots is time-consuming. Are there ways to simplify this?
Yes, you can use the lot cloning feature, which allows you to duplicate an existing lot to create similar ones without re-entering all the data.
Cloning is useful when:
* You have similar products with slight variations (photos, dimensions, color, etc.).
* You want to split one large lot into smaller ones.
* You plan to publish lots at different times.
Cloned lots are independent and can be edited individually, making multi-lot management faster and more efficient.
What is the Sales Services Agreement?
It is a legal framework agreement between Auctibid (referred to as “the Provider”) and the user who wishes to act as a Seller on the Platform. Signing this agreement is a mandatory requirement to be registered as a Seller and to be able to offer assets via auction or direct sale through Auctibid. The agreement sets out the general terms and conditions applicable to all services provided by the Platform, such as auction management, payment processing, commissions, security deposits, and other essential aspects.
This contract is accepted electronically during the Seller registration process on the Platform, prior to uploading and publishing lots for sale.
I don’t want my products to sell below value due to low bidding.
You can set a reserve price to ensure the product won’t be sold for less than your acceptable minimum.
How are the starting price and reserve price set?
The seller must propose a starting price when creating a lot and may optionally set a reserve price.
Auctibid may accept, adjust, or determine these prices during the lot review process, or commission an expert appraisal. If an appraisal is conducted, the starting price must reflect its results. If the seller disagrees with Auctibid’s adjustments, they may opt not to proceed with the auction.
How is the estimated value of a lot calculated?
The estimated value is usually set by the seller but is subject to Auctibid’s approval. It is based on factors like current market value, item condition and age, recent sale prices of similar items, and, for industrial machinery, performance and remaining lifespan.
Auctibid may commission expert appraisals when needed. This estimated value guides the starting price, reserve price, and Buy Now price (if applicable), which are generally set lower to offer competitive opportunities for wholesale buyers and resellers.
I uploaded a lot to Auctibid — can I withdraw it?
Once you approve your lot’s publication, you are committed to the sale. However, you can withdraw the lot without penalty if:
* You disagree with the final composition or description changes made by Auctibid.
* You do so more than 24 hours before the auction starts and notify Auctibid in writing.
Outside of these exceptions, withdrawal will result in penalties and, if a guarantee deposit was made, it will be retained by the platform.
When can Auctibid reject or cancel a lot sale?
Auctibid may reject or cancel a lot sale for several reasons:
If the items are illegal, hazardous, or restricted for sale, or if the provided information is false, incomplete, or misleading regarding the products or their origin.
Do I need to pay a deposit to sell a lot?
Yes, in some cases, you’ll be required to pay a guarantee deposit to list a lot on Auctibid.com. This deposit ensures your commitment to the sale. The amount and conditions will be communicated prior to the auction. If you meet your seller obligations, the deposit will be refunded.
How is the seller’s commission calculated and when is it paid?
The seller’s commission is calculated either as a percentage of the final sale price or as a fixed amount, including VAT. This is deducted from the sale price before transferring the funds to you, once you’ve submitted the invoice.
How are inspection days managed?
As a seller on Auctibid.com, you must set the inspection days and times when creating a lot. These may take place before or during the auction, allowing bidders to inspect items at the specified location.
Providing this opportunity helps buyers verify the items before bidding.
Can I bid on my own assets on Auctibid?
No. Sellers are strictly prohibited from bidding on their own assets, directly or through third parties, to artificially inflate the final price. If such activity is detected, Auctibid reserves the right to immediately cancel the user’s account and remove the lots from the auction.
What if my auction receives no bids?
If no bids are placed on your lot, you have two options:
1. Extend the auction. The lot will move to "Draft" status, allowing you to edit and resubmit it. Go to "My Panel" > "My Lots", make the changes, and save. The lot will be reviewed by Auctibid before being republished.
2. Withdraw the lot. You can remove the lot from the platform via your user panel.
If the highest bid doesn’t reach the reserve price, what are my options?
Auctibid will contact the highest bidder to negotiate. If they don’t agree to raise their offer, you can:
* Accept the highest bid even if it’s below reserve.
* Request a 48-hour auction extension and possibly adjust the reserve price.
* Submit a new offer yourself with an adjusted reserve price.
* Withdraw the lot from the sale.
You must inform Auctibid of your decision within 24 hours of receiving the platform’s notice.
What is a negotiable reserve price?
A negotiable reserve price allows the seller to negotiate a deal if the reserve is not met. You can:
1) Accept the highest offer received.
2) Make a counteroffer below the reserve but higher than the highest bid.
If the first counteroffer is rejected, the bidder can respond with another counteroffer. You may also pre-set a negotiation limit before the auction begins to avoid deals below your expectations.
My lot was sold — when and how do I get paid?
After your lot is sold:
* Auctibid expects payment from the buyer within 3 days of auction close.
* Once the buyer has collected the lot, you must issue an invoice based on Auctibid’s provided amount (final price minus commission).
* Auctibid will transfer your payment within 10 calendar days after receiving full payment from the buyer.
When must I deliver the lot to the buyer?
Delivery must take place after Auctibid confirms full buyer payment. You must have the assets ready within three days of confirmation.
You’ll be notified via email and receive a shipping label or pickup instructions.
If the buyer collects the lot in person, they must present a QR code and delivery document. Scan the QR code and enter the delivery PIN found in "My Panel" > "My Data" > "Company Data".
